AIA Travel Insurance: Is It A Good Deal?

Overall, AIA's travel insurance plans can be characterized as being solid policies that meet the industry standard in terms of the amount of coverage that each plan includes. However, AIA's plans are also among the most expensive in their class.
AIA
AIA

AIA Travel Insurance: Is It A Good Deal?

Overall, AIA's travel insurance plans can be characterized as being solid policies that meet the industry standard in terms of the amount of coverage that each plan includes. However, AIA's plans are also among the most expensive in their class.

3.5/5.0

ValueChampion Rating ValueChampion Icon

Personal Accident Coverage
Trip Delay Coverage
Baggage Delay Coverage

Pros

  • High per item cover for baggage loss/damage
  • Premier plan offers above average benefits for trip inconvenience & medical
  • Provides golf and sports coverage

Cons

  • Expensive
  • Below average value for your money
AIA
AIA

Overall, AIA's travel insurance plans can be characterized as being solid policies that meet the industry standard in terms of the amount of coverage that each plan includes. However, AIA's plans are also among the most expensive in their class. Because there are stronger, cheaper alternatives on the Singapore market that offer consumers better bang for their buck, AIA travel insurance is difficult to recommend to fiscally-savvy Singaporean consumers.

Table of Contents

AIA Insurance Quick Facts
Credit Rating (S&P): AA-
Rated "Best Insurance Provided Gold Award" - Living Reader's Choice

AIA Travel Insurance: What You Need to Know

AIA's three-pronged travel insurance suite, which includes its budget Classic plan, mid-tier Deluxe plan and premium Premier plan, cover the bases with average coverage overall that meets the industry standard. All AIA travel insurance plans feature among the highest per item coverage for baggage loss/damage on the market, with the Premier plan also standing out for its high cover for medical expenses.

A graph comparing cost of travel insurance in Singapore from all major insurers in the country, assuming a single-trip policy for destinations in ASEAN

However, where AIA's travel insurance plans fall short is their pricing. Each of AIA's plans are among the most expensive in their class, along with AIG and Chubb. This means that while the level of coverage provided in the plan may be satisfactory, the value you're getting for your money with an AIA plan leaves something to be desired. There are alternatives on the market that give you much better coverage for less money, such as the generous and comprehensive policies from AXA, Allianz Global Assistance, and Aviva. Shoppers seeking a stronger emphasis on affordability as opposed to maximum coverage might also be interested in the travel insurance plans from Budget Direct, FWD, Etiqa and HL Assurance.

Notable Exclusions

AIA has standard exclusions including extreme sports (potholing, hunting trips, expeditions and ocean yachting), pre-existing medical conditions, travelling against the advise of your doctor, illegal acts and war. The table below summarises some of the common exclusions you should be aware of. However, it is always beneficial to read the full policy document.

Medical ExclusionsTrip Inconvenience Exclusions
Pre-existing conditionsEngaging in sport for compensation
Pregnancy-related eventsItems taken by customs officials
Suicide and mental illnessBaggage sent separately or items left unattended
Cosmetic or elective surgery (unless necessitated by injury)Fragile articles, skis, snowboards,

Sports Coverage

AIA offers basic golf coverage at no extra charge, consisting of golf equipment coverage, unused green fees reimbursement and hole-in-one coverage. You are covered for participating in marathons (but not bi- or triathlons, scuba-diving, trekking below 3,000 metres, harnessed rock-climbing if done with a tour operator and available to the general public (below 6,000 metres), skiing and snowboarding. You should keep in mind that any equipment besides golf equipment is not covered.

Golf CoverageClassicDeluxePremier
Golf EquipmentS$500S$500S$750
Hole-in-OneN/AS$250S$250
Loss of Green FeesN/AS$250S$250

Claims Information

AIA lets you submit your claims online (linked below) in a 30 minutes session. You will get a one-time password to use for your claim submission. Make sure you have documents that support your claim, your travel itinerary and mobile phone.

Contact Information
Customer Service1-800 248 0000
24-Hour Emergency Assistance(65) 6248 8000
Address1 Robinson Road, AIA Tower, Singapore 048542
ClaimsOnline

AIA Travel Insurance Coverage and Benefits

AIA
AIA

Hopefully, reading our review of AIA's travel insurance plans has helped you determine if this insurer has the right policy to meet your protection needs for your next business trip or holiday. But if you'd like to learn more about what else is out there, please consider reading our list of the best and cheapest travel insurance plans in Singapore.

ClassicDeluxePremierIndustry Average
1-Week ASEANS$37.30S$53.50S$76.65S$46.00
Annual ASEANS$250S$300S$460.50S$248.00
1-Week AsiaS$55.45S$73.60S$105.90S$56.00
Annual AsiaS$250S$300S$460.50S$264.38
1-Week GlobalS$75.60S$92.80S$123S$78.00
Annual GlobalS$320S$400S$651S$355.00
1 Week ASEAN Value Ratio0.230.581.821.00
Annual Global Ratio0.220.661.801.00
Coverage BenefitsClassicDeluxePremierIndustry Average
Personal Accident & DeathS$150,000S$200,000S$500,000S$329,300S
MedicalS$210,000S$525,000S$1,050,000$781,000
Emergency Evacuation & RepatriationUnlmtdUnlmtdUnlmtdS$1,043,000
Trip CancellationS$5,000S$10,000S$15,000S$12,900
Trip DelaysS$1,000S$1,000S$1,000S$1,300
Baggage Loss DamageS$3,000S$5,000S$8,000S$5,700
Baggage DelayS$1,000S$1,000S$1,000S$1,100

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Anastassia Evlanova

Anastassia is a Senior Research Analyst at ValueChampion Singapore, evaluating insurance products for consumers based on quantitative and qualitative financial analysis. She holds degrees in Economics and International Business Management and her prior working experience includes work in the capital markets sector. Her analyses surrounding insurance, healthcare, international affairs and personal finance has been featured on AsiaOne, Business Insider, DW, Vice, Her World, Asia Insurance Review, the Australian Institute of International Affairs and more.

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