FWD Car Insurance: Is It Worth the Hype?

FWD Car Insurance: Is It Worth the Hype?

FWD offers some of the most affordable car insurance plans without skimping on value-added features that other budget car insurance plans may lack.

Good for

  • People seeking great value for a low price
  • Safe drivers looking to secure their 50% NCD
  • Families looking for maximum coverage for a shared car

Bad for

  • Drivers seeking policy customisation
  • Consumers looking for well-established insurers
  • Consumers who want to minimise price at all cost

Editor's Rating

4.5/5.0

FWD's car insurance is a great choice whether you are a young driver looking for maximum savings or a safe driver looking to insure a family car with maximum coverage. Its combination of affordability and great coverage, along with three coverage levels to choose from, means it can have something for everyone.

Summary of FWD Car Insurance

FWD ClassicFWD ExecutiveFWD Prestige
One of the cheapest options on the marketComprehensive coverage for below average pricesGood option for maximum coverage
Get a courtesy car for 3 months if yours is totalled or stolen
Good option for families due to family-oriented features
Covers your car no matter who's driving it, even if they're not named on your policy
Promotion: 20% off + S$150 CapitaVoucher with "BestCar"

FWD Comprehensive Car Insurance Highlights

FWD is a great option for families due to its affordability and family-friendly benefits. Its premiums are 30-40% below average for male and female sedan drivers, and you can permanently maximise your savings with their 50% lifetime NCD benefit. This benefit keeps your NCD at 50% regardless of whether or not you file a claim. Even with its cheapest Comprehensive policy, you can expect a fairly generous degree of coverage spanning personal accident benefits, medical expenses, towing costs, a lump payment for your children in the event of death or disablement and 24-hour roadside assistance. It also covers theft, fire, vandalism, force majeur and recently added flood coverage. Additionally, it can be a good option for young drivers, as you can waive your S$2,500 young & inexperienced driver excess for an additional cost and still come out saving around S$1,500 on out of pocket costs.

This graph shows the cheapest car insurance premiums for male drivers of sedans in Singapore

Most budget car insurance plans require you to pay extra for a daily transport allowance when your car is being repaired. But even FWD's most basic plan includes this feature at no extra cost. FWD will also reimburse the cost of a cab ride home after a car accident, which most insurers do not do. Furthermore, we found that FWD actually charges among the least of any insurer on the market for the option to get your car repaired at a workshop of your choice. If you want to maximise coverage, you can opt for FWD's Executive or Prestige options, which still come in below average in price compared to the industry average for their respective tiers.

FWD's car insurance plan is not perfect, however. Though its three tiers of Comprehensive plans offer a fair degree of customization in offering a progressively increasing level of coverage, it is not the most flexible plan out there. If you want a car insurance plan that covers exactly what you want, no more and no less, there are other insurers that allow you to pick and choose different features and services. For example, DirectAsia allows you to forgo a loss of use benefit for a cheaper premium, while AXA offers a wide array of plans and add-on packages to cater more specifically to the needs of families or overseas travellers, etc.

FWD TPFT & TPO Plans

FWD's TPO and TPFT plans are also some of the cheapest on the market, costing around 25% below average. Additionally, they throw in some perks that are not usually seen with these types of plans, making FWD a strong choice for older car drivers who are looking for a balance between just TPFT and Comprehensive plans. These include 24-hour roadside assistance S$300 of towing costs, and S$3,000 of legal fee coverage for third-party liability cases.

Customisations & Other Options

Although FWD offers a lot of features in its core plan, it's possible to maximise or tailor your coverage even further with their add-ons. These include adding your preferred workshop, an overseas booster to cover driving in west Malaysia and Thailand, NCD protector and customizing excess options.

If you want to upgrade from the Classic plan to the Prestige or Executive plan, you will receive higher coverage for accessories, loss of use, towing, medical and one time payment due to death or permanent disablement. You will also get a courtesy car for up to three months if yours is totalled or stolen. However, even with the added benefits, the most expensive plan still costs 10% below the industry average for mid-priced sedans.

CoverageAmountExtra Cost
Any WorkshopN/AS$114.09
Overseas BoosterN/AS$7.49

FWD Claims Information

To file a claim with FWD, you can use their online portal (linked below), or submit a claim by phone or email. If you are the victim of a theft, accident or your windscreen was broken, you should call their emergency assistance number, where you will be guided through the claims process. All events must be reported within 24 hours of them happening. If you have questions regarding what you need to file for a particular claim, FWD provides a claims FAQ that can point you in the right direction.

Contact Information
Customer Service+65 6820 8888
Emergency Assistance+65 6322 2072
Claims FormOnline submission
Claims E-mail[email protected]
Mailing AddressFWD Singapore Pte LTd, 6 Temasek Blvd, #18-01 Suntec Tower Four, SIngapore 038986

Features & Benefits

Getting the right car insurance policy will give you peace of mind without sacrificing too much of your finances. Below, we've outlined the coverage FWD offers as well as its excess payments. If you want to compare FWD to other insurers in the market, we've prepared a guide to the best car insurance policies in Singapore.

CoverageClassic PlanExecutive PlanPrestige PlanExcess
General Policy ExcessS$500-2,500S$500-2,500S$500-2,500
Accidental Loss/DamageMarket ValueMarket ValueMarket ValueN/A
3rd Party Liability (Death)UnlimitedUnlimitedUnlimitedN/A
3rd Party Liability (Damage)S$5 MnS$5 MnS$5 MnN/A
Medical ExpensesS$1,000S$3,000S$5,000
WindscreenUnlimitedUnlimitedUnlimitedS$100
TowingS$300S$400S$500N/A
Taxi after AccidentS$40 ppS$60 ppS$80 pp
Loss of UseS$40 for 6 daysS$60 for 8 daysS$80 for 10 days
AccessoriesS$500S$1,000S$2,000
Courtesy CarN/A3 months3 months
Loss of KeysN/AS$500S$1,000
Personal BelongingsN/AS$1,000S$2,000
Young Driver Excess (under 27)N/AN/A

Comments and Questions

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